What types of sports equipment does New Star Era LLC offer?
At New Star Era LLC, we offer a wide range of sports equipment including but not limited to soccer gear, tennis rackets, ping pong tables, and more. Explore our website for the full selection!
How can I place an order?
You can easily place an order through our website at www.newstarera.com. Simply browse our products, add items to your cart, and proceed to checkout. For any assistance, feel free to contact our customer service team at +1 832-793-4941 or email us at kyshonjones@newstarera.com.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express, Discover) as well as PayPal for online orders.
How are shipping costs determined?
Shipping costs are calculated based on the weight of your order and the delivery location. You can view the shipping cost during the checkout process before finalizing your purchase.
What is your return policy?
We offer a 30-day return policy on most unused and undamaged items. Please refer to our Returns & Exchanges page on our website for detailed instructions and exceptions.
Do you ship internationally?
Yes, we do ship internationally to select countries. International shipping rates and delivery times may vary. Please contact us for more information regarding international orders.
How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
How can I contact customer support?
For any inquiries or assistance, you can reach our customer support team by phone at +1 832-793-4941 or via email at kyshonjones@newstarera.com. Our office hours are Monday through Friday, 9:00 AM to 5:00 PM EST.
Are there any promotions or discounts available?
We periodically offer promotions and discounts on selected items. Be sure to check our website or subscribe to our newsletter for updates on current promotions.
Can I visit your store in person?
New Star Era LLC operates as an online store. While we do not have a physical storefront for customer visits, our online platform provides a convenient shopping experience 24/7.